TG88 Privacy Policy

1Introduction

TG88 (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the TG88 website and related services, how we use it, and how we keep it secure.

TG88 is an internationally licensed online gaming platform serving users in Bangladesh and around the world. By using our services, you are considered to have consented to the processing of your information as described in this Privacy Policy.

We believe transparency is the foundation of trust. Our commitment is to be upfront about everything — nothing is hidden. If you have any questions, please reach out to our support team.

2What Information Is Collected

TG88 collects your information through several channels. Details by category are provided below:

We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. Requesting unnecessary or excessive data goes against our policy.

3Purpose of data collection

TG88 uses your information for the following purposes:

• Account Management: To create and manage your account and to verify logins.
• Transaction processing: For deposits, withdrawals, and bonus payouts.
• KYC Verification: To verify identity and prevent money laundering in accordance with international law.
• Customer Support: To resolve issues, process complaints, and respond to inquiries.
• Service Improvement: To analyze user experience and further improve the platform.
• Security: To prevent fraud, hacking, and unauthorized access.
• Marketing (with consent): To send you relevant offers based on your preferences.

4Data sharing & third parties

TG88 may share your information with certain third parties in limited circumstances:

• Payment provider: bKash, Nagad, Rocket, and banks receive only the minimum information necessary to process transactions.
• KYC Partner: Information may be shared with licensed verification agencies for identity verification purposes.
• Law Enforcement: Information may be shared in compliance with valid legal orders or government directives.
• Licensing authority: Certain information may be provided upon request from a regulatory authority.
• Technology service provider: Hosting, analytics, and cybersecurity partners may access limited data.

Outside of the cases mentioned above, TG88 does not share your information under any circumstances. Protecting your data is part of our business ethics.

5Cookie Policy

TG88 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

We use the following types of cookies:

• Essential Cookies: These are required to maintain your login session and ensure security. They cannot be disabled.
• Functional Cookies: Helps remember your language preference and settings.
• Analytics cookies: Helps identify which sections of the website are most frequently visited.
• Marketing cookies: Used to show you relevant ads based on your preferences. You can opt out at any time.

Most browsers allow you to manage cookie settings. However, disabling cookies entirely may affect the functionality of certain features.

6Data retention period

TG88 does not retain your information beyond the period necessary. General guidelines are outlined below:

• Account Information: For the duration the account is active, and a minimum of 5 years after closure.
• Transaction records: A minimum of 7 years, as required by law.
• KYC Documents: Up to 5 years after account closure.
• Communication log: Up to 3 years (including customer service history).
• Marketing information: Deleted immediately upon withdrawal of consent.

7Your Rights

As a TG88 user, you have the following rights over your own information:

To exercise any of these rights, contact our support team. We aim to respond within 30 business days.

8Security measures

TG88 applies industry-standard security measures to protect your data:

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
• Firewall & DDoS protection: Servers are protected against unauthorized access and attacks.
• Two-factor authentication (2FA): Adds an extra layer of security to your account.
• Regular security audits: Regular security audits are conducted by third-party experts.
• Limited Access Policy: Only authorized personnel may access specific data.
• Data backup: Regular backups are stored in a secure location.

9Children's privacy

TG88 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.

We verify age at the time of registration. If we discover that a minor has created an account, we will immediately close the account and delete all associated data upon being notified.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10Policy changes

TG88 may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• Display of a notice on the website's main page.
• Sending notifications to the registered email address.
• Update of the "Last Updated" date on this page.

For significant changes, we will notify you at least 30 days in advance and obtain your consent where required. Continued use of the service after any changes constitutes acceptance of the updated policy.

11Get in touch

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

We aim to respond within 30 business days of receiving your request. Complex cases may take a little longer, but we will keep you informed throughout.